Roller Skating Association International
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SATURDAY - MAY 12

6:30 p.m. - 9:30 p.m. 
LIFE MEMBER RECEPTION AND DINNER (TICKETED EVENT)
Every year, the Roller Skating Association International honors those individuals who have been given lifetime achievement awards, honors and accolades with a private reception & dinner. If you are an award recipient, look for your RSVP notice in the mail soon. 

SUNDAY - MAY 13

12 p.m. - 6 p.m.
ROLLER SKATING FOUNDATION GOLF CLASSIC  (REGISTRATION REQUIRED)
Support safe skating, college scholarships and grants by playing in the RSF golf classic located at Revere Golf Club. Box lunch will be provided. For more information on the course please call 702-259-4653 or visit www.reveregolf.com. Make sure that you complete the form included within this brochure when submitting your convention registration. Check-in at 12 p.m., shotgun start at 1 p.m. Cost is $165 per player.

10 a.m. - 11:30 a.m.
CPR CERTIFICATION
Join Sharon McMahon for this seminar where you will learn how to perform CPR in the event of an emergency at your skating center. Once complete, participants will receive 3 credit hours and will receive their CPR certification from Danville Area Community College with certification mailed after the event is complete. 

12 p.m. - 2 p.m.
FIRST AID BY NATIONAL SAFETY COUNCIL
Have you ever had a child have an asthma attack at your rink?  How about a seizure or maybe you are just not sure about how to treat the basic fall.  Come and learn what to do in that emergency so that you are providing the best possible care for your customer and peace of mind for yourself.

3 p.m. - 4:30 p.m. 
KIDS SKATE FREE TIPS AND TRICKS
Did you know that the Kids Skate Free program is now just a one time set-up fee of $49.95? Did you know that the program now includes a built in admin fee of just $4 per child which also includes Medpay insurance through JBL Trinity insurance in the event that child is injured? Did you know that some rinks are bringing in $1000 extra per year with the new program? Come learn from top rink operators how they use the program and how to get the most out of it! 

8 p.m. - 10 p.m.
WELCOME RECEPTION & LIVE AUCTION (SPONSORED BY FLAGSHIP CARPETS)
The opening reception gives delegates the opportunity to meet with other skating center owners and operators throughout the world and is a great way to set the stage for the week! Have a cocktail, light refreshments, grab a bid paddle and have fun!

MONDAY - MAY 14

8 a.m. - 8:45 A.M. 
NEWCOMER WELCOMING
(Ticketed event by invitation only.)
Being a first timer at events can sometimes be overwhelming, and we understand that! That’s why we are hosting a newcomer breakfast for first time convention attendees only and is by invitation only. 

9 a.m. - 11 a.m.
GENERAL ASSEMBLY WITH BREAKFAST (SPONSORED BY NATIONAL TICKET AND BMI)
(Event for all members, regardless of delegate status.)
Receive the latest RSA updates, share in the excitement of honoring the winners of the RSA’s most prestigious awards and cast your vote for your RSA President/Vice President. 

11:30 a.m. - 12:45 p.m.
CHAPTER LUNCH (SPONSORED BY JBL AND STUFF SHOP)
Sit down with members from your local sections and discuss current events, hot topics, rink issues you may need suggestions to fix, etc. Each section has a table, so just grab some food and mingle. 

1 p.m. - 2:15 p.m.
KEYNOTE SPEAKER, DAVID AVRIN - IT’S NOT WHO YOU KNOW, IT’S WHO KNOWS YOU! 
It’s a new world and the marketplace has changed. Choices are vast and quality abounds! Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his new book: Visibility Marketing, business marketing and branding veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.

2:30 p.m. - 3:15 p.m.
MARKETING SEMINAR (SPONSORED BY PLAYER ONE)
Come join the RSA Marketing Committee as they hand out awards for best marketing achievements with the Golden Kooky Awards. Members will also learn about upcoming marketing endeavors and ideas to improve your skating center marketing efforts. 

3:30 p.m. - 4:30 p.m.
GAME ROOM SUCCESS; EXPERIENCE MATTERS WITH AAMA
Success with games will not happen by accident.  It takes a well thought out variety of games combined with the right presentation of prizes to appeal to the potential players in your rink.  The AAMA (American Amusement Machine Association) understands this and is willing to bring their experience to us.  The AAMA knows that Experience Matters and they want to share their extensive experience with amusement games with the RSA.   Plan to attend this seminar for an in depth discussion about how to best utilize your space available for a modern and successful game room.  You may have a game room currently but do you have the knowledge and experience required to make sure that you are maximizing your true potential?  You will hear from the experts that have had success all over the country and in all sizes and shapes of game rooms.  You will come away with a better understanding of the keys to success and you will have the information needed to apply this to your own rink operation.  

3:30 p.m. - 4:30 p.m.
STEM PROGRAM SEMINAR
Are you looking for a way to bring extra income into your rink this year? During a trial year, a single RSA rink brought in an extra $100,000 of income by doing S.T.E.M field trips alone! This does not include the revenue from the STEM attendees who became regular customers. Our lessons are crafted to fit the S.T.E.M curriculum as an educational field trip with the roller skating fun! Kids are learning, having fun, and some are visiting you for the first time! The opportunities to this program are limitless! Our copyrighted STEM program includes a complete training package and has proven success! Come see why you MUST invest in this program!

4:45 p.m. - 5:45 p.m.
SKATING SCHOOLS & DOLLARS 
What kind of relationship do you have with your local schools? It’s much more than booking “Fundraisers.” Learn how to build lasting relationships with your schools and your community while creating revenue that will continue for decades.

4:45 p.m. - 5:45 p.m.
BLINK AND THEY’RE GONE! 
More than ever, today’s customers are inundated with good choices. Outdated notions of loyalty and service are ignoring the profound market shift that is driving too many customers to your competitors. So, how do you win their business when patience is short and alternatives are only a short drive or a click away? In this hard-hitting and entertaining presentation, popular business marketplace expert David Avrin, CSP will shine a light on this monumental shift in buyer behavior and expectation, while showing your team everyone’s role in eliminating barriers, engaging prospects and creating customer experiences worth sharing. 

5:30 p.m. - 6:30 p.m.
DELIVERING A WORLD CLASS STEM FIELD TRIP (Exclusive seminar for STEM licensees only)
Take your STEM program to a whole new level this year!  In this training session, learn about the NEW STEM lessons that have been developed for this year to continue to make your STEM program fresh, new and EXCITING for your schools.  Learn how to deliver a FUN and EDUCATIONAL program that your schools will absolutely love!  Hire and train a GREAT educator who will make teachers RAVE about their STEM field trip experience!  Learn all the tools, tricks and tips to deliver an operationally flawless event!

TUESDAY - MAY 15

8 a.m. - 9:30 a.m.
BREAKFAST WITH IALDA
The International Amusement & Leisure Defense Association, Inc. is a non-profit association of lawyers and other professionals who are actively engaged in representing the interests of the amusement and leisure industries. Take this opportunity to have some one-on-one time with the attorneys that best represent our industry. The IALDA attorneys will be discussing the assumption of risk statutes in different states. If you don’t have one, get one!

9:45 a.m. - 10:45 a.m.
LEARN TO SKATE, SRSTA & IHA
How many of you have been teaching roller skating for years?  You aren’t an artistic coach and you are not a speed coach, you just teach people how to skate.  We have a coach’s certification for you.  Be a learn to skate coach through the SRSTA.  Come and find out how it works.

11 a.m. - 12 p.m. 
ARE CONCESSIONS EATING YOU ALIVE? 
Come hear Joe Micatrotto, Jr. aka Mr. Raising Cane’s of the West talk about SYSCO or Sam’s, How Do I Price This Product and Is It Time for Something New?

11 a.m. - 12 p.m.
KEEPING YOUR FINGER ON THE PULSE OF POPULARITY
Matthew Olson with American Carnival Mart will present how to avoid the “This is the way we have always done things” way from stagnating your business. This statement was uttered by every single failed business owner EVER!  You cannot expect to grow your business by not keeping up with the times just because “this is how you have always done it”.  I will show you how to make use of the endless supply of free information available to you to keep your rink up to date with the latest trends.  I will also show you how to keep thing fresh and entertaining for your customers.  You have to remember that your target audience is not the same one as it was 10 or even 5 years ago.  Todays youth are very tech savvy and they are very aware of what is popular and what is “lame”.  You can save hundreds of dollars by investing some time in simple research to keep on the cutting edge of what is popular, thus attracting your target audience.  Why play catch up to the next big thing and getting stuck with product that stops being popular, or playing out of date music, or not having décor that appeals to your desired demographic.  Especially when the information is literally right at your fingertips.  I will go into greater detail on where to find this information and provide some links that you can take back to the hotel room and do the research using the free Wi-Fi tonight!  You have nothing to lose and so much to gain. 

12:30 p.m. - 5:30 p.m.
ROLLER SKATING FOUNDATION SILENT AUCTION 
Join the Roller Skating Foundation as they raise funds to support its efforts by bidding on various items donated by businesses and members. 

12:30 p.m. - 5:30 p.m.
ROLLER SKATING TRADE SHOW 
Plan to join your fellow rink operators and experience the largest trade show of the roller skating industry. Meet with vendors and purchase the newest in this year’s products and services. 

5:30 p.m. - 6:30 p.m.
THINK BEFORE YOU POST! (SPONSORED BY SACOA)
Social media can be your ally, and not an enemy to your business! Find out how some operators use all types of feedback and turn them into positives through engaging the customer directly, but not right away as they think before they post!

5:30 p.m. - 6:30 p.m.
COORDINATE DON’T COMPETE
This session, hosted by Matthew Olson with American Carnival Mart, will focus on how to join in the community “buzz” that gets generated by community events.  You have a finite amount of customers within your area, why compete with other events when you can coordinate.  By doing this you keep your regular customers, potentially gain some new ones, and you “join” the community as a supporter of the events, making you and your rink more popular.  In the talk I will go into greater detail about how to approach the groups and how to become more involved.  You will learn how to cross promote rather than play “rob your neighbor” with the community events.  I will even provide you with some methods and tools you can take home and use immediately.  

5:30 p.m. - 6:30 p.m.
MAXIMIZING STEM FIELD TRIPS THIS SCHOOL YEAR (Exclusive seminar for STEM licensees only)

Learn how to market and sell the STEM field trip program to schedule more STEM field trips than you ever have before for the 2018-2019 school year!  This presentation will teach how to reach teachers and educators in your markets and how to spread the word through social media and press coverage!  It will incorporate new marketing and selling techniques and highlight the most effective marketing and sales strategies that increase REVENUES AND PROFITS $$$$$$$$$$$$$!


8 p.m. - 10 p.m.
PACER / SURE-GRIP PARTY
Don’t let the word “reception” fool you. These parties are always a huge hit with members, with great food, entertainment and fun. Come join the Sure-Grip and Roller Derby/Pacer team at back to the future event. 

WEDNESDAY - MAY 16

8:15 a.m. - 10:15 a.m.
PROMOTIONS: IT’S A DATE! (SPONSORED BY FETCHREV)
Learn how to best utilize the RSA promotions calendar to build promotions in your facility. During this seminar you and your fellow rink operators will have the opportunity to build promotions using the calendar as a tool.

10:30 a.m. - 2:30 p.m.
ROLLER SKATING FOUNDATION SILENT AUCTION 
Join the Roller Skating Foundation as they raise funds to support its efforts by bidding on various items donated by businesses and members. 

10:30 a.m. - 2:30 p.m.
ROLLER SKATING TRADE SHOW 
Plan to join your fellow rink operators and experience the largest trade show of the roller skating industry. Meet with vendors and purchase the newest in this year’s products and services. 

2:30 p.m. - 3:30 p.m.
RISK MANAGEMENT
Join the RSA Risk Management committee and the IALDA attorneys on how to train your employees.

3:45 p.m. - 4:45 p.m.
WHERE IS ROO IN YOUR RINK?
Did you know that, as an RSA member, it is free for you to use the licensed characters in your skating center? Did you know about the free materials on the RSA website for you to download and utilize? Have you heard of The Big Book of Games that was published by the RSA with the help of dozens of members who shared their rink games and fun ideas with members over the years? Come learn how to employ the hundreds of ideas in your businesses. This seminar will give you an inside look at the different type of games and activities you can do in your skating center with your customers while also incorporating Roo and characters, too!  

3:45 p.m. - 4:45 p.m.
SMALL MARKET RINKS
Small and mid-sized rinks strive to maintain a healthy bottom line while increasing attendance and attracting new audiences. Join us for an inspiring review of the latest trends, projects, stand out experiences, challenges and operational strategy that promises to excite and be great learning opportunity for all.

6:30 p.m. - 11 p.m.
PRESIDENT’S RECEPTION AND DINNER (CO-HOSTED BY JBL AND PEPSI. ENTERTAINMENT SPONSORED BY STAR WHOLESALE. RECEPTION SPONSORED BY FLAGSHIP CARPETS.)
Come join us as we celebrate your RSA President and dance the night away with Michael Couey and ADJ. Business casual attire. 

THURSDAY - MAY 17

Buses leave at 9 a.m. Tour ends at 2:00 p.m. 
ROLLER SKATING UNIVERSITY AT ECLIPSE THEATER (SPONSORED BY FETCHREV)
Join your RSA Education Committee at Eclipse Theater. This is free to attend and attendees will get a behind the scenes look at marketing tactics, organization ideas, digital advertising, employee management and much more. Includes transportation to and from theater. Please indicate if you are attending on registration form. Lunch and popcorn included.