John, the Ex-Disney Guy, is a highly sought after internationally known speaker and author of the top selling book, "Making the Customer Experience Magical Now! How to Succeed in Business and Beat Out Your Competition Today." John has appeared on the NBC Morning Show, FOX, Univision, numerous business journals and recently featured in the Virgin Atlantic in-flight Magazine after completing two successful speaking tours in Australia while being named "Australia's Best Customer Experience Coach." John has inspired audiences with over 3,000 keynotes and seminars throughout the U.S. and all across the globe. Today, John is "America's Best Customer Experience Coach" and leading authority in the service industry, business culture growth and team environments. He has successfully coached hundreds of small businesses, cities, tourism communities, franchises, professionals and teams to build customer loyalty for life, attract and keep more customers and create "Whistle While You Work" team environments. Get ready for a magical experience with John Formica's presentation - Secrets to Creating a Disney-Like Culture and Empire in Any Business. 

Book your room: Please go to http://usmhbr.webhotel.microsdc.us/bp/search_rooms.jsp or www.margaritavillehollywoodbeachresort.com to make your reservations accordingly. The group code is RSA0918 – you must enter this code under the “Group Code” field to attain your discounted group room rate. Additionally if they wish to call the Reservation Center, you can call 844-562-5625 (844-5oclock) to make your reservation as well – you will have to reference Roller Skating Association Intl. to attain the group rate. Deadline has passed for member pricing.