Roller Skating Association International
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Saturday, April 27

Life Member Reception and Dinner (Ticketed Event)

Reception: 6:30-7:15 pm
Dinner: 7:30-9:30 pm
Every year, the Roller Skating Association International honors those individuals who have been given lifetime achievement awards, honors and accolades with a private reception & dinner. If you are an award recipient, look for your RSVP notice in the mail soon. 

Sunday, April 28

CPR Certification

10 a.m. - 12 p.m.
Room: Cohiba 5
Join Sharon McMahon for this seminar where you will learn how to perform CPR in the event of an emergency at your skating center. Once complete, participants will receive 3 credit hours and will receive their CPR certification or re-certification (required every two years) from Danville Area Community College with certification mailed after the event is complete. 

First Aid by National Safety Council

12 p.m. - 2 p.m. 
Room: Cohiba 5
Have you ever had a child have an asthma attack at your rink? How about a seizure or maybe you are just not sure about how to treat the basic fall? Come and learn what to do in that emergency so that you are providing the best possible care for your customer and peace of mind for yourself. Members will receive their certification or re-certification (required every two years) from Danville Area Community College with certification mailed after the event is complete. 

JBL Skate Maintenance Certification

2 p.m. - 3 p.m. 
Room: Cohiba 5
The RSA and JBL partnered together to create a skate maintenance program to offer to RSA members. The program helps roller skating centers to simplify the task of documenting skate inspections, maintenance and repairs. The program is electronic, so there are no papers to mess with, and it keeps track of all data necessary to protect yourself in the event of a liability. Come learn why this program is so popular among rink owners and how you can utilize it in your rink. 

Are You Missing out on Achievement Revenue Dollars? 

3 p.m. - 4:30 p.m.
Room: Cohiba 5
Get certified to be an Learn to Skate coach, IHA competition manager or speed official. Certifications will be provided by the SRSTA and IHA! 

Monday, April 29

Newcomer Welcome Breakfast 

(Sponsored by funtastic)
8 a.m. - 8:45 a.m.
Room: Trinidad 3 
Being a first timer at events can sometimes be overwhelming, and we understand that! That’s why we are hosting a newcomer breakfast for first time convention attendees only and is by invitation only. 

General Assembly with Breakfast

(Event for all members, regardless of delegate status.)
9 a.m. - 10 a.m. 
Room: Trinidad 2
Receive updates on the current state of the RSA and share in the excitement of honoring the winners of the RSA’s most recent and prestigious awards. 

Keynote Presentation by Jodi Womack (Part 1) (Sponsored by Fetchrev)

10 a.m. - 11 a.m. 
Room: Trinidad 2
Jodi Womack is the author of Get Momentum: how to start when you’re stuck. She has coached busy professionals for more than 13 years by teaching them how to get momentum at work. With conferences and trainings around the world that include everything from the Pentagon and Air Force to nonprofits and universities, Jodi recognizes the common theme throughout the industries that busy, hard working people have more work to do than time to do it in… and the workload typically doesn’t stop at the end of the day but continues at home with even more responsibilities. She’s a master at sharing essential time-management tips and productivity practices that help humanize the workplace and shift your mode from barely catching up to finally getting ahead. She promises you’ll gain 30 minutes a day, and you’ll never go back to the old ways of doing things. Her legendary mentor, Frances Hesselbein (the former CEO of the Girls Scouts, author of 27 leadership books and recipient of the Presidential Medal of Freedom) says, “If you don’t end up with a plan, a good time was had by all. And that is all.” Jodi makes sure you have a plan AND a good time.

All attendees will receive:
Optimizing Your Workflow class for free to all attendees. Retail value of $99 /person. 
A copy of Jodi’s book, Get Momentum: How to start when you’re stuck.

Branding, Excitement Building, & Why Roller Skating Never Stopped Being Great 

11 a.m. - 12:15 p.m.
Room: Trinidad 2
Join Candice Heiden of the LA Roller Girls and the Marketing Committee for a seminar on grassroots marketing, building your brand, building excitement around our sport, and how to market national roller skating month and other programs. Are you hungry to build your business? Stick around for RSA President Jeff Couey as he teaches you about his most recent successful marketing and customer service training tool, the Roller Skating Ambassador Program. 

Chapter Lunch 

(sponsored by the stuff shop)
12:30 p.m. - 1:30 p.m.
Room: Trinidad 3
Sit down with members from your local sections and discuss current events, hot topics, rink issues you may need suggestions to fix, etc. Each section has its own tables, so just grab some food and mingle. 

Keynote Presentation by Jodi Womack (Part 2)

1:45 p.m. - 3:30 p.m.
Room: Trinidad 2
In this breakout session hosted by keynote speaker, Jodi Womack, attendees will get a hands-on learning experience about how to improve your time-management and productivity skills in your roller skating center. 

Social Media: From Google to Instagram

3:45 p.m. - 4:45 p.m.
Room: Trinidad 2
Social media is a vast topic with a variety of facets. Join Harrison Christensen and the social media committee for a seminar designed for all levels of knowledge whether you’re a novice or an avid user. This is a must see seminar for all operators. As a take home item, you will also receive a commercial that can be used for next year’s National Roller Skating Month along with a step-by-step tutorial video on how he created the commercial.

Why Do I Need a Salesperson?

4:45 p.m. - 6 p.m.
Room: Trinidad 2
Does the idea of hiring a salesperson stress you out? How and where do you find a good salesperson? As a business owner, you can’t risk throwing away money or damaging your reputation with a poor salesperson. Join Karen Palermo of United Skates of America and the STEM program for an informative seminar on how to hire a great salesperson. 

White Hot Havana Nights

8 p.m. - 10 p.m.
Room: Havana
Because everyone likes a theme party, we’re having a White Party! Not just another boring reception...come wearing all white attire to this fun evening of cocktails, music, and networking with a special performance by the amazing LA Roller Girls! This event has been moved to Monday evening to allow for maximum attendance to what will be more than just a gathering of rink operators and vendors.

Tuesday, April 30

Breakfast with IALDA
8 a.m. - 9 a.m.
Room: Trinidad 3
The International Amusement & Leisure Defense Association, Inc. is a non-profit association of lawyers and other professionals who are actively engaged in representing the interests of the amusement and leisure industries. Take this opportunity to have some one-on-one time with the attorneys that best represent our industry. The IALDA attorneys will also be discussing the assumption of risk statutes in different states. If you don’t have one, get one!

Small Market Synergy 

9:15 a.m. - 10:15 a.m.
Room: Trinidad 2
The best business development seminar around! The Small Market Rink Committee will unveil an integrated SWOT assessment with data provided directly from the members. In addition to a detailed needs analysis, a panel of top rink operators will share proven successes with a moderated Q & A. While this content is geared towards small and medium market rinks, we feel strongly that rinks of all sizes can benefit from this seminar. 

Roller Skating Foundation Silent Auction 

10:30 a.m. - 2:30 p.m. 
Room: Trinidad Pavilion
Join the Roller Skating Foundation as they raise funds to support its efforts by bidding on various items donated by businesses and members. 

Roller Skating Trade Show 

10:30 a.m. - 2:30 p.m. 
Room: Trinidad Pavilion
Plan to join your fellow rink operators and experience the largest trade show of the roller skating industry. Meet with vendors and purchase the newest in this year’s products and services. 

Professional Promotions that Pop 

2:45 p.m. - 4 p.m.
Room: Trinidad 2
Are your national roller skating month promotions falling flat? What about your other in-rink promotions? Join the Promotions Committee and Misty Curtis, a professional event planner, as she teaches you how to plan events that wow! Misty is not only a highly experienced event planner, but she is also an avid roller skater!

Mock Trial with Ialda Attorneys

4 p.m. - 5:30 p.m.
Room: Trinidad 2
Join the IALDA industry attorneys for a mock trial where you can see firsthand what can occur during the course of a trial. Mock trials are an important tool to evaluate liability, damages, and juror impressions of witnesses. Have you ever wondered why settlements are so common? Witness firsthand a trial for yourself and receive your certificate for attendance.

Sure-Grip / Pacer Party

8 p.m. - 10 p.m.
Room: Trinidad 3
Don’t let the word “reception” fool you. These parties are always a huge hit with members, with great food, entertainment and fun. Come join the Sure-Grip and Roller Derby/Pacer team, Southeastern Skate Supply and RC Sports for a fun and festive evening this year featuring Sgt. Peppers Beatles Tribute Band! 


Wednesday, May 1

Breakfast with Fetchrev: Create Impulse Marketing that Drives Return Visits and Predictable Revenue

8 a.m. - 9 a.m. 
Room: Trinidad 2
Learn how to significantly increase customer retention through digital impulse marketing that will drive consistent and predictable repeat revenue and return visits (and more birthday parties!) using your customers’ data. Discover key actionable insights we’ve gained from over 65 million monthly digital communications with consumers via email, SMS, and social channels. Learn how to leverage this data to increase the lifetime value of your customers; driving more return foot traffic by leveling up your email and social communications through audience-segmented messaging and creative design, buy now and coupon offerings, improved subject-lines and tag-lines, and automated drip marketing.

Small Market Battle Plan

9:15 a.m. - 10:15 a.m.
Room: Trinidad 2
Take a deeper dive into the Small Market SWOT! The Small Market Committee is pleased to present learning modules containing specific strategies for success on the most talked about subjects including social media, group sales, employment, guest perception /relevancy / experience, marketing and competition. Think you already know it all? As our industry changes, so must we. Learn how to set the foundation for a well-oiled operation by implementing programs, increasing cost-savings and profit-boosting measures. Attendees will receive the Top-Secret “Battle Plan” containing blueprints with over 25 ways for small rinks to generate extra revenues, grow guest counts, group sales secrets, improve facility operations, and perfecting financial management. 

Roller Skating Foundation Silent Auction 

11 a.m. - 3 p.m.  
Room: Trinidad Pavilion
Join the Roller Skating Foundation as they raise funds to support its efforts by bidding on various items donated by businesses and members. 

Roller Skating Trade Show

11 a.m. - 3 p.m. 
Room: Trinidad Pavilion 
Plan to join your fellow rink operators and experience the largest trade show of the roller skating industry. Meet with vendors and purchase the newest in this year’s products and services. 

Disc Jockey or Experience Maker?

3 p.m. - 4 p.m.
Room: Trinidad 2
Is your DJ just setting it and forgetting it? It’s not a Crockpot, this is roller skating. The only thing that should be cooking is your DJ! Come to this seminar to learn how to wow the crowds through interaction, games and music. Maybe you think your DJ is already on point, but come to this seminar and decide for yourself if you have a DJ that is truly a crowd pleaser or just a music player.  

Are You Getting the Biggest Bang for your Buck?

4 p.m. - 5 p.m.
Room: Trinidad 2
Many rink owners do a good job of knowing where their biggest expenditures are each month and are aware of ways to lower their costs. From pizza and drinks to the pro shop and arcade, you know exactly the profitability of every part of your business, but do you know in real dollars and cents how much you’re paying for credit card processing and how to save money doing so? Come listen in as David Brewer with CSA Business Solutions explains how to save money, prevent fraud and avoid chargebacks. 

President’s Reception and Dinner

(Ticketed Event)
7 p.m. - 11 p.m.
Room: Havana 
Don’t miss your last chance to eat, drink and dance with your fellow rink operators, including a not-to-be-missed performance by the LA Roller Girls. President Jeff Couey looks forward to seeing you all there! 

Thursday, May 2

Roller Skating University at Top Golf (Sponsored by Flagship carpets) (Approximately 9 am - 11 am) (Ticketed Event)

Continue the fun by joining your RSA Education Committee with this free educational event at Top Golf. Attendees will be able to play a round of golf and have an incredible catered meal. Please indicate if you are attending on the registration form. Prizes will be given out for longest drive, shortest drive, best blooper, etc. This Top Golf location is the only one of its kind to feature a swimming pool, as well. This event is within walking distance of the hotel, located within the MGM hotel. No transportation will be provided.